Frequently Asked Questions
Why would I buy a digital file, instead of a physical print?
Buying a digital file offers several unique advantages over a physical print. First and foremost, the turnaround time between you placing your order and receiving your personalised design is incredibly fast, often within 1 business day and, in many cases, the same day. This means you can have it printed, framed, and displayed in no time, bypassing any potential postage delays or damages.
How quickly can you complete my order?
For our done-for-you posters, we offer 3 turnaround options:
• 1 business day - Order will be fulfilled by the next business day from you placing your order with your photo uploaded (Monday - Friday)
• 12-hour weekDAY rush - Order will be fulfilled within 12 hours of you placing your order with your photo uploaded (Monday - Friday)
• 24-hour weekEND rush - Order will be fulfilled within 24 hours of you placing your order with your photo uploaded (Saturday & Sunday)
What exactly do I receive?
Every done-for-you poster is one high-resolution JPEG, delivered by email as a Dropbox link. It's print-ready at 300 DPI and works at 8×10", 11×14", 16×20" or 18×24". There's no physical product and nothing is posted — you download the file and print it wherever you like.
You also get a complimentary black and white version of the same poster, included free with every order.
How do I download my file?
When your poster is ready we’ll email you a Dropbox link. You don’t need a Dropbox account.
- Open the email from us and click the link
- The poster opens in Dropbox in your browser
- Then download the poster itself:
On a computer — hover over the poster file and click the download icon that appears.
On a phone or tablet — tap the three dots in the top right of the poster, then tap Download. - The JPEG saves to your device — that’s the file you take to a printer
🔒 Dropbox may ask you to sign up. You do not have to. At the bottom of that box, choose “Or continue with download only”.
If the link doesn’t open or the download won’t start, email hello@giftstoprint.com and we’ll send the file another way.
What can I personalise on the poster?
Every poster is built around:
- The year — birth year, wedding year, the year you started dating, or the year a career began
- The recipient's name
- A photo of them
- Their date and place of birth
- A personal message along the bottom of the “newspaper”
- The country edition — US, UK, Canada or Australia
Is this a real newspaper from the day they were born or married?
No — it's an original design about a whole year, not a reprint of one day's paper.
That's not a shortcut, it's what makes the poster work. The things that bring it to life — the sport, the number ones and the films everyone went to see, what was in fashion, what a pint or a loaf or a house cost — are all measured across a year. A single date simply doesn't have that information attached to it. Build a page from one day and you'd have a handful of headlines and nothing else.
So we research the whole year and lay it out as an aged front page, finished with your photo, their name and your message.
What if something isn't right?
On a done-for-you poster, tell us and we'll fix it. Once you've received it, if a name is spelled wrong, the photo isn't sitting right, or the message needs changing, just reply to the email and we'll revise it and send you the corrected file. Revisions are included in the price.
Which country editions do you offer?
Four: United States, United Kingdom, Canada and Australia. Each uses that country's real headlines, news events and cultural references — and its spelling. UK and Australian editions use British spelling (colour, personalised); US and Canadian editions use American spelling (color, personalized). Pick the one that matches where your recipient is from, and if you're not sure, just ask.
Do you cover my year?
The site lists birthdays at the 1st, 16th, 18th, 21st, 30th, 40th, 50th, 60th, 70th, 80th, 90th and 100th, and wedding anniversaries at the 1st, 5th, 10th, 15th, 20th, 25th, 30th, 35th, 40th, 45th, 50th, 55th, 60th and 65th. We also make retirement and dating-anniversary posters.
If the milestone you need isn't listed, email hello@giftstoprint.com — we can usually create it at the same price and turnaround.
What type of paper should I print on?
This can be printed on “any” type of media – paper, card, canvas etc
If you’re printing on paper or card, we would suggest using paper/card which has a matte or satin finish. Avoid a high-gloss finish, which detracts from the vintage look.
It can be printed at any of the following sizes: 8”x10”, 11”x14”, 16”x20” or 18"x24"
Will it still look like newspaper when I print it?
Yes. The aged-newspaper effect is part of the design itself, not something the paper provides. The tone, the texture and the print grain are all built into the file, so it prints exactly as it looks on screen — on ordinary white paper.
There’s no special paper to buy. A matte or satin finish gives the nicest result, but standard printer paper is absolutely fine.
What size should I print it, and where?
The file prints cleanly at four sizes: 8×10" (a small framed gift), 11×14" (a standard mid-size frame), 16×20" and 18×24" (statement pieces). 8"x10" and 11"x14" are the most popular for framing — they sit well on a bedside table or a living room shelf. 16"x20" and 18"x24" make a statement piece for a centrepiece or party decor.
You can print it anywhere — that's the beauty of getting a file. Online photo printers like Shutterfly or Walmart Photo in the US, Snapfish or Photobox in the UK, and Officeworks in Australia will all handle these sizes, as will any high-street print shop. The smaller sizes print fine on a home printer.
Can I print it more than once?
Yes. Your purchase includes a personal-use licence, so print as many copies as you like — one for the recipient, one for yourself, spares for family. The only restriction is that the design can't be resold or used commercially.
Is my poster made by a real person?
Yes. Every done-for-you poster has its front page researched and designed by hand. Someone looks up what actually happened that year, decides what belongs on the page, and lays it out so it reads like a real newspaper of the time. Your photo, the name and your message are then set into that page. None of it is auto-generated.
What happens to the photo I upload?
It's used to make your poster and nothing else. You keep ownership of it. We don't share it, sell it, or use it for marketing or AI training. Any photo from your camera roll works — JPG, PNG, WEBP, JFIF or PDF.
Can I cancel my order?
On a done-for-you poster, yes — any time before it has been delivered — email hello@giftstoprint.com with your order details and we'll refund you in full to your original payment method. “Delivered” means the moment we email you the download link; once that's been sent, the order can't be cancelled.
Refunds & Exchanges
Because every poster is personalised and digital, we can't offer refunds or exchanges once your poster has been delivered — that is, once we've emailed you the download link. If something isn't right with it, tell us and we'll revise it. And you can cancel for a full refund any time before then.
What if I bought a DIY Canva template instead?
The DIY templates are a different product from our done-for-you posters, so most of the answers above do not apply to them.
You get a PDF with a link to the template immediately after you buy — there is no turnaround time and no designer involved. You open it in Canva with a free account, add your own photos and text, and download it yourself. Because it arrives instantly, refunds are not available once the order is placed.
What file format should I download from the Canva template?
Download it as PDF Print. In Canva: Share → Download → File type: PDF Print. That gives you 300 DPI, which is what a print shop needs.
Do not download PNG or JPG for printing. On a free Canva account those export at 96 DPI, about a quarter of print resolution, and will look soft at poster size.
Do I need to pay for Canva to use a DIY template?
No. A free Canva account does everything you need, including the 300 DPI PDF Print download. The higher-resolution image export and the resize tool are Canva Pro features, but you do not need either to get a print-quality file.